Privacy Policy

Privacy Policy

The company, as a one that operates planning, development and sales of telework platform based on remote access services for enterprises, fully understands the importance of protecting personal information in an advanced information society.

It is a crucial administrative duty and a company’s societal responsibility to protect personal information in order for individuals to protect their rights. As such, all employees will be made aware of this responsibility, and the following will be upheld by all members within the organization.

1.Collection of personal information

Personal information will only be collected by appropriate and fair means.

2.Use of personal information

(1) Personal information will be used according to the scope and purpose indicated upon collection, and will be used when relevant to our business operations. Personal information will not be used for any purpose outside the intentions specified. Furthermore, measures will be taken to prevent the misuse of personal information.

(2) In the event that personal information is entrusted to a third party, the third party will undergo rigorous investigation, conclude a non-disclosure agreement, and be placed under suitable observation.

3.Provision of personal information to third parties

We will not provide personal information to third parties without obtaining the prior consent of the individual, except as required by law or in the following cases.

(1) Use in Google Personalized Advertising (Customer Match)

We use Google Personalized Ads (Customer Match), and in doing so, we provide Google with hashed data of email addresses and phone numbers provided by our customers. The hashed data will be deleted immediately after verification with Google users.
Use of Customer Match Data by Google: https://support.google.com/google-ads/answer/6334160?hl=en(external site)

4.Complying with legal and social order

The company complies with public law in order to ensure the protection of personal information.

5.Secure management of personal information

The company maintains strict standards regarding protection and management of personal information. Proper safety control measures shall be implemented to prevent the leakage, destruction, or loss of personal information. In the event that these objectives are not met, immediate corrective action will be taken.

6.Establishment, execution, maintenance, and improvement of the personal information protection management system

The company has established a ‘personal information protection management system’ (this policy, ‘“Personal Information Protection Rules’”, and other laws and regulations) in order to uphold the relevant objectives. All employees of the company and affiliated individuals will execute, maintain, and improve upon this management system.

7.Inquiries and complaints regarding the handling of personal information

For inquiries and complaints regarding the handling of personal information, please contact us through the channels below.

Contact e-Jan Networks Co. (Personal information protection management window)
Address Marunouchi Kitaguchi Building 9F WeWork
1-6-5 Marunouchi, Chiyoda-ku, Tokyo, 100-0005
Email Email

Release of personal information

The company reserves the right to use personal information as stated below.

Use of personal information

(1) When recruiting employees, the Company will use personal information entered in the recruitment form on the Company's website, as well as resumes and other personal information provided by job sites and recruitment agencies, for the purpose of employment selection and communication of selection results.

(2) The company will use personal information of employees as basic information for official procedures, etc., necessary for employment management in accordance with laws and regulations, as well as for daily personnel and labor management.

(3) The company will use personal information provided by partners and resellers of the corporate remote-access service for the registration, management, protection, and support of said product.

(4) The company will use the information entered in the inquiry form and in the various application forms for downloading materials, trials, events, seminars, campaigns, etc. on the website operated by the company, as well as the information obtained at events and seminars and questionnaires (including information provided by the sponsor or co-sponsor of the event, etc.), and other information obtained through sales and PR activities, for the following purposes:

  • To send replies to inquiries, applications, etc.
  • To provide information on products, services, events, campaigns, etc.
  • Use as reference information for product and service development, marketing, etc.

Use of Cookies on Our Web Site

A cookie is a piece of information sent from a website and stored on your browser or hard disk. Cookies allow us to anonymously analyze how you use our websites. We use cookies to provide a better user experience, to deliver advertisements for our products and services, and to analyze our web site in more detail.

You can set your browser to allow cookies, refuse cookies, or notify you when you receive a cookie. Please note that if you choose to reject cookies, you may not be able to use some of the services provided by the company.

Disclosure of personal information

(1) Disclosure procedure

For any queries (reports on use, disclosure, addition/correction/erasure of information, cease of use, request for third-parties to cease use), please contact the company via the means below:

①Queries

Contact e-Jan Networks Co. (Personal information protection management window)
Address Marunouchi Kitaguchi Building 9F WeWork
1-6-5 Marunouchi, Chiyoda-ku, Tokyo, 100-0005
Email Email

②Registration, fees for proof of identity

Registration Upon entering the necessary information for the given ‘Disclosure Invoice’, please send upload proof of identity to the management window. A proxy may instead provide proof of identity along with the necessary documentation. The documentation will be processed when the fixed fee has been received.
Proof of identity Copy of driver’s licence, individual health insurance card, or other public proof of identity
(In the case of proxy) Copy of driver’s licence, individual health insurance card, or other public proof of identity, as well as documentation of proxy
*Proof of residence, etc is not required.
Fee In event of ‘Query of use’ and/or disclosure
Invoice 1,000 yen (tax incl.) for each case
Processing fees will be incurred by the sender.

(2) Complaints related to use of disclosed personal information

Please contact the Personal information protection management window (above).

1 April 2024
Shiro Sakamoto
e-Jan Networks Co., CEO
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